I’m not sure how to characterise these links, maybe I just need to put them out there together and let them speak for themselves…
Centrelink (one of my least favourite organisations) is coming under scrutiny for poor response times and leaving calls unanswered. I think the criticism is actually a little unfair though because they like any other public service department has to operate within budget and the public service in the past several years has been very poorly funded. People are already working beyond their means in an effort to meet demands – just because you ‘restructure’ and justify cutting jobs, doesn’t mean the amount of work actually reduces – it’s all still there and those trying to do it struggle.
What’s also interesting is their response to the criticism, pulling people off all other tasks to answer calls and reduce waiting times, as though this will in any way address the underlying problems – all the non-phonecall work still needs to be done, and probably also suffers from delays. Answering calls will absolutely increase the amount of that non-phone work that needs to be done. Once you get to a certain point in the process/acceptance of your claim it is easier to deal with the online process and that becomes possible – but only after a certain point, before that it’s just painful and frustrating. Painful and frustrating describes the general experience of Centrelink overall.
More on politics in Australia, this article from The Australian (note, some readers may find this is behind a pay wall, sorry about that) talks about how the ALP may be forced to recognise that Australia is now a three party political system (let’s assume the Liberal National Party are still firmly in denial about this). It’s nice that the ALP strategists are finally joining the rest of us in the present, because I feel this has been true for a while – certainly the way in which the Greens have been a more effective Opposition, they’re saying things that the ALP won’t say and refusing to support things that the ALP should refuse to support (data retention, whistle blower laws anyone)? Anyway, the language of this article is appalling ‘serious threat’ – please! A friend commented that ‘viable alternative’ and ‘effective choice’ were better ways of describing it. I’d also like to point out, that holy fuck the language in this article! “planning a campaign directed at conservative voters in Liberal territory who had strayed” as though the voters are naughty children or something. I can’t even!!!
One of the bigger news stories going on in the past week has been the boat full of Rohingya refugees that have been turned back by multiple countries, and basically are being left to die in the middle of the ocean. The callous response to these people in need has horrified me so much that I’ve barely been able to stomach the headlines. These are some of the most oppressed people in the world, and I don’t understand how we can stand by and let this happen. Gambia puts us all to shame by making room for these people and offering to resettle them despite the poverty of the country. The bureaucratic way in which there’s the ‘multi-country effort’ double speak trying to make it seem as though Gambia hasn’t shown up the rest of the world makes me ill. I wish these people peace, and recovery and a place to call home without fear.
And now a small breather, something more positive to uplift for at least a few moments and break the horror and sadness. There’s an Australian bat rescue hospital. They look after and rehabilitate bats! And the little bats all wrapped up that way is seriously one of the cutest things I’ve ever seen! How cute is this?!
Back to reality… Maggie Gyllenhaal has been notified by Hollywood that she’s ‘too old’ at 37 to play the lead against a 55 year-old male co-star. What the actual fuck?! Maggie Gyllenhaal is a brilliant actress – people should be clamouring to have at her after her performance in ‘The Honourable Woman‘. Also since when is 37 ‘too old’ – that’s not even in the same decade as the male lead! I know it’s part of the existing culture of Hollywood, but I’m so glad when any of the esteemed actresses speak out about it honestly and candidly because it’s the kind of thing that needs to change. I live in hope.
And here we have an article that looks into the statistics and reports from the NSW Coroner’s Court in relation to domestic violence. The findings are not at all surprising, they remain sobering. The fact that as a nation we’re not coordinating a national response addressing the existing horror, need for change, rehabilitation, healing and also on prevention and changing things for the future is despicable. It remains obvious to me that the lives of women don’t matter. We have a deep societal problem with family violence, but we just don’t seem to care – or we think it’s someone else’s problem. Whatever it is, the real threat of terrorism in Australia is domestic violence.
Another positive moment, and I feel like they’re necessary given all the awfulness! I realise that it’s a bit in the realm of clickbait, but the story itself is actually adorable. I love the way this little girl describes seeing her little brother being born. Just gorgeous!